911 text option already paying dividends

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Local officials note calling 911 remains best option in most cases By Hope RudzinskiCitizen Chronicle Intern “Call if you can; text if you can’t.” That’s the new motto sweeping across Massachusetts police stations, with respect to the new 911 texting system, which went into effect in December. Texting? You read that right. […]

Local 911 services impacted by nationwide outage

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Restoration announced, but problems remain ‘sporadic’ REGION — Public safety officials have fielded a litany of inquiries as a critical outage has prevented the successful completion of phone calls to 911 on Friday due to technical problems. The Massachusetts Emergency Management Agency (MEMA) reported Friday afternoon that 911 service has […]