Family Support Specialist
Central Mass Area

The Family Support Specialist (FSS) is responsible for providing support to families that increases their ability to find and obtain services for their children and families. The FSS will also help educate and empower families so that they can more effectively advocate for themselves. The FSS will implement family support efforts, along with PPAL staff, in partnership with individual families as well as community stakeholders.
MUST have experience that is gained by parenting or care giving a child or youth with emotional, behavioral or mental health needs. This 40 hour position is located in the Worcester office.

Duties and responsibilities:
• Provide information and referral to families and professionals around resources and services
• Educate and empower families by providing skill building, coaching and advocacy
• Facilitate Worcester Parent Support Group
• Participate in development and production of reports on family support
• Represent PPAL and family voice at community meetings and activities in Central Massachusetts
• Attend detention facilities in the region to engage parents
• Work with PPAL Staff on special projects
Qualifications:
• Experience in family peer support; experience running support groups preferred
• Ability to establish and maintain cooperative working relationships with a variety of people, especially families
• Experienced advocate (5 years or more) with child serving systems, especially mental health, special education and juvenile justice
• Excellent follow through and ability to consistently document activities
• Excellent written and oral communication skills
• Able to work independently with minimal supervision
Access to transportation and driver’s license. Spanish Bilingual Preferred

Revised–3/2018